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Is technology truly changing education or are expectations too high?

Is technology truly changing education or are expectations too high?

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What learning opportunities have emerged thanks to digital technology

The speakers shared examples of real changes that have occurred as a result of the digitalization of the educational process in their companies. They discussed how the introduction of new technologies and learning platforms has improved the efficiency and quality of employee training. Digitalization of learning has streamlined processes, increased accessibility of information, and created a more interactive learning environment. Alexander Fedyakov, Director of School 21, noted that the development of the internet has led to a revival of peer-to-peer learning. This approach, which appeared long before the creation of schools and universities, has once again become relevant. The reason for its popularity in the modern world lies in the "inflation" of information caused by the widespread use of the internet. In an environment of data excess, peer learning allows people to directly share knowledge and experience, making this method one of the most promising in education. According to experts, access to the information necessary for studying various subjects is now open to everyone. The role of the teacher in this context is reduced to filtering and structuring content. Peer learning, which is actively used at School 21, also helps filter publicly available information, allowing students to jointly process and assimilate the material. This approach not only improves the quality of education but also develops critical thinking skills in students.

Alexander Fedyakov metaphorically describes the learning process as passing information through a "sieve." Each skill or topic has its own specialist, with whom learning becomes more engaging and comfortable. This approach offers greater flexibility compared to the traditional format, where interaction occurs with only one teacher. Thus, a diversity of opinions and teaching methods contributes to a deeper understanding of the material and increases the effectiveness of the learning process.

At School 21, analytics are actively used to study social connections between students during the selection process. As Alexander Fedyakov notes, this allows for the formation of groups, or "tribes," based on the resulting clusters, where people will feel comfortable studying together. This social mechanics is based on mathematical models, made possible by the digital environment in which future IT specialists are trained. Using analytics not only helps create a productive learning atmosphere but also helps develop interaction and collaboration skills among students.

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Effective non-material motivation for employees to train colleagues plays a key role in developing teamwork and knowledge sharing within the company. We offer several recommendations to help create an inspiring learning atmosphere.

First, create a culture of recognition. Regularly recognize the contribution of employees who share knowledge with colleagues, whether in the form of thanks at company meetings or in the form of awards. This helps increase motivation and sets a positive example for others.

Second, encourage initiative. Give employees the opportunity to propose their ideas and training formats. This will not only increase their interest but also create a sense of involvement in company processes.

Third, provide access to resources. Provide employees with the necessary information and tools for preparing training materials. This could be access to a library, online courses, or specialized programs.

Fourth, create a comfortable learning environment. Maintain openness and accessibility of information so that employees feel confident in sharing knowledge and experience.

Fifth, introduce elements of gamification. Use contests, games, and other interactive formats to make the learning process more engaging and productive.

Finally, collect feedback regularly. Consider employee opinions on the learning process and make changes according to their needs and preferences. This will help make training more effective and relevant.

By applying these tips, you can create an atmosphere conducive to interaction and learning, which in turn will lead to improved overall productivity and team cohesion.

According to Maria Mikhailyuk, Head of the Alfa-Bank Academy, digitalization has brought significant benefits to corporate training. One of the key aspects has been the simplification of the process of evaluating the effectiveness of educational programs. Companies can now more accurately analyze the effectiveness of training investments, as both training and employee activities take place in a digital environment. This allows for the collection of a variety of metrics that help understand the impact of training on employee performance. Changes in these metrics make it possible to measure the extent to which employee performance has improved after completing the courses.

The speakers emphasized the key role digital technologies play in student engagement. Maria Mikhailyuk highlighted the Telegram messenger as an essential tool for supporting educational programs. It helps maintain student interest through video messages from lecturers, as well as by publishing problematic and reflective posts and organizing polls. The use of such tools promotes active interaction and improves learning effectiveness.

Digital technologies have significantly changed approaches to learning, introducing new formats such as virtual reality (VR) and various simulators. An example of this is the use of these technologies in public speaking training, as discussed by Sergey Lukashkin, Director of the Digital Technologies in Education Research and Educational Center at the Graduate School of Management at St. Petersburg State University and Head of Digital Transformation Projects at VTB. The use of VR and simulators allows for the creation of an interactive and immersive environment, which facilitates more effective development of public speaking skills.

According to experts, virtual reality is an effective tool for teaching skills related to sequencing. For example, a public speaking simulator developed at St. Petersburg State University analyzes aspects such as maintaining eye contact with a virtual audience, using filler words, and maintaining an optimal speech tempo. Other simulators created for this technology help users memorize action algorithms in emergency situations and during interactions with clients who make repetitive requests. The introduction of virtual reality into educational processes opens up new opportunities for effective learning and development of professional skills.

Reading is an important aspect of our lives, which enriches knowledge and expands horizons. It promotes the development of thinking and improves communication skills. Furthermore, reading helps you relax and relieve stress, making it an essential part of a healthy lifestyle. Research shows that regular reading can improve concentration and memory. It also promotes the development of imagination and creativity. Don't forget the importance of choosing quality literature, as it impacts the overall learning process and personal growth. Incorporate reading into your daily practice to get the most out of this engaging activity.

The use of virtual and augmented reality in educational institutions such as schools and universities is becoming increasingly common. These technologies offer new teaching methods, allowing students to immerse themselves in the learning process. Virtual reality (VR) creates fully immersive environments where students can interact with 3D objects and models, improving their understanding of complex concepts. For example, when studying biology, students can explore human anatomy or ecosystems while inside a virtual world.

Augmented reality (AR) overlays digital information on real-world objects, allowing students to interact with their surroundings. This can be useful in history studies, where students can view historical artifacts or reenactments of events using AR devices. This approach makes learning more interactive and engaging. Integrating these technologies into the educational process promotes critical thinking and creativity. Students learn to work as a team while solving problems in virtual environments, preparing them for future careers. Furthermore, the use of VR and AR can help create accessible learning for students with disabilities, providing them with unique opportunities to participate in the learning process. Thus, virtual and augmented reality open new horizons in education, making it more effective and engaging for modern students. Sergey Lukashkin emphasizes that deep mastery of public speaking requires training with a qualified teacher. It is not possible to achieve the level of a great speaker using virtual reality, although basic skills can indeed be honed. The expert also notes that in some cases, immersion in virtual reality is not necessary, as students can easily learn the sequence of actions through videos or text materials.

What will happen to learning under the influence of AI?

During the discussion, speakers repeatedly mentioned generative artificial intelligence, noting that excessive expectations are placed on this technology.

Session participants noted that artificial intelligence can significantly change education, providing the opportunity to create truly personalized educational trajectories. Netology CEO Marianna Snigireva emphasized that collecting the necessary data to understand the principles of constructing such trajectories and improving the effectiveness of learning for each person will take several years. Currently, even EdTech companies do not have enough information about how people learn in a digital environment and what factors influence the results to effectively manage the process and tailor courses to the individual needs of students.

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Artificial Intelligence in Education: An Analysis of Real-World Practices

Artificial intelligence (AI) is rapidly being implemented in education, changing approaches to learning and increasing the effectiveness of the educational process. Real-world examples of AI use in educational institutions demonstrate its potential for personalizing learning, analyzing data, and automating routine tasks.

One of the main areas of AI application is adaptive learning, which allows for the creation of individualized educational paths for students. These technologies analyze student performance and preferences, offering them materials and assignments that match their level and learning style.

Furthermore, AI helps teachers analyze large volumes of data, enabling them to identify key trends and problems in the educational process. This, in turn, facilitates more accurate predictions of student success and timely intervention when needed.

The automation of administrative processes, such as grading and schedule management, is also made possible by AI. This frees up teachers' time for more productive work with students and improves the quality of learning.

Thus, the introduction of artificial intelligence in education opens new horizons for students and teachers, improving the quality and accessibility of educational services. Real-world practices demonstrate that AI can not only optimize the learning process but also make it more engaging and effective.

Experts predict that in the coming years, artificial intelligence in education will primarily be used to solve specialized problems. For example, Maria Mikhailyuk emphasized that generative neural networks are effective in creating educational courses in various formats. Text materials can be easily converted into audio files with voiceover by any voice, as well as videos with digital lecturers. This opens up new opportunities for creating interactive and accessible content, significantly improving the educational process.

Alexander Fedyakov noted that AI-powered chatbots help professionals in various fields overcome their fear of starting a new job. If a task seems too complex to solve immediately, you can turn to AI for suggestions and ideas. While a chatbot doesn't provide definitive answers, the suggested options serve as a starting point for further work. Other experts have also confirmed that using this tool can be quite useful.

Vyacheslav Yurchenkov put forward an interesting hypothesis that chatbots could become analogous to "solution books," reducing human communication to formulating queries for generative neural networks. In this context, the question arises: will a situation similar to what happened with Google repeat itself, when users began to prefer using search engines and chatbots over independent thinking?

The discussion participants generally agree that the use of neural networks for professional tasks is the norm. Maria Mikhailyuk noted that, given the shortage of personnel in various fields, this is becoming not only acceptable but also necessary. In areas where there is a shortage of specialists, it is recommended to delegate routine tasks to neural networks, which will optimize work processes and increase efficiency.

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AI assistants in education have significantly changed the approach to teaching and the learning process. They are able to adapt to the individual needs of students, providing personalized recommendations and assistance. Such systems can analyze student performance, identify weaknesses, and suggest additional resources to improve their knowledge.

Furthermore, AI assistants can automate routine tasks, such as checking homework and tests, allowing teachers to focus on more important aspects of learning. They can also be used to organize the learning process, create schedules, and manage interactions between students and teachers.

The use of AI in education opens up new possibilities for distance learning, making it more accessible and effective. Students can receive help anytime and from anywhere, which is especially relevant in today's realities.

Thus, AI assistants are becoming an integral part of the educational environment, improving the quality of learning and facilitating teaching.

Generative neural networks are becoming an important tool in adult education. Marianna Snigireva emphasized the importance of chatbots in supporting students in the learning process. Experts agree that asynchronous learning, where students are left alone with pre-recorded content, poses a significant challenge to maintaining motivation. Even adult learners with clear goals can struggle without a mentor nearby to monitor their progress and answer questions. Tutors and instructors at online schools often struggle to respond promptly to all student requests, which can negatively impact their learning. Incorporating chatbots into the educational process can significantly improve interaction and enhance learning effectiveness by providing students with the necessary support at any time. Netology frequently encountered situations where a simple question could only be answered after a day. This delayed the completion of practical assignments, as students were unable to complete them without consultation. Therefore, the chatbot, which was originally created to handle administrative requests and provide platform instructions, was retrained to provide more effective responses. Now he is able to quickly and accurately respond to student questions, which significantly speeds up the learning process and improves the quality of the educational experience.

Artificial intelligence currently handles 70% of student queries, which includes virtually all simple technical problems encountered while completing homework assignments in various programs. Research shows that most of these queries are typical and can be effectively handled by machine intelligence. This underscores the importance of using AI in the educational process, as it significantly facilitates the learning process and allows students to focus on more complex tasks.

More complex questions are answered by tutors and instructors, allowing for effective problem-solving in no more than ten hours. This reduction in the flow of questions helps reduce stress and demotivation among students, which significantly improves the overall quality of learning in the courses.

Why technologies in education do not always meet expectations

During the event, moderator Vyacheslav Yurchenkov, Head of the Center for Research in Educational Technologies at SberUniversity, invited speakers to briefly describe the level of integration of digital technologies in training at their companies, as well as the process of selecting and using these technologies. This discussion is relevant for understanding modern trends in training and the implementation of innovative solutions in educational processes.

Digital innovations are today integrated into the educational process, but they have not changed its fundamental essence. When analyzing actual results and comparing them with initial forecasts, a feeling of disappointment arises. Technological progress, although it has brought many new things, has not had a significant impact on the very essence of learning. It's important to understand that a complete transformation of the educational environment requires not only the implementation of technology, but also a change in approaches to learning.

Maria Mikhailyuk noted that several years ago, if asked about the future of education given digital and other technologies, she would have assumed that everyone would have a chip for instantly downloading knowledge and skills. However, this prediction has not come true, and the educational process still retains traditional forms. Despite the rapid development of technology, many aspects of learning remain unchanged, which emphasizes the importance of adapting educational methods to modern realities.

The gap between technological forecasts and their actual implementation often arises from inflated expectations. As Marianna Snigireva noted, people tend to believe that every new innovation will radically change their lives. However, in practice, information about new developments is often presented as hype, which creates the illusion of an instant revolution. When the time comes to implement technologies, the actual results are often less impressive. The case studies presented by the speakers demonstrate that the introduction of new technologies actually leads to changes in communication, teaching, and assessment formats, rather than instantaneous transformations. Successful integration of technologies requires time, adaptation, and an understanding of their real impact on existing processes. Marianna Snigireva highlighted additional reasons why the technological transformation in education has not reached the expected scale. One of the main reasons is the high cost of VR devices, which limits their availability. Despite the obvious benefits of VR training, especially in fields such as medicine, the technology has not become ubiquitous. For example, although future doctors are often trained in virtual operating rooms before working with real patients, access to such opportunities remains limited. To successfully scale innovative educational technologies, their costs must be reduced so that they become accessible to a wider range of users. Sergey Lukashkin offered an interesting explanation. New technological tools in education may not have a significant impact on the overall picture, which is due to the conservatism of specialists working in this field. Despite the availability of modern technology, many teachers and educational institutions prefer to adhere to traditional teaching methods, which slows the implementation of innovations. This can limit the development of the educational process and does not contribute to effective student learning. Teachers educated in a traditional information environment often find it difficult to imagine the transition from traditional lectures and seminars to modern formats such as video lectures and digital simulators. The transition to digital platforms requires changes in teaching methods and perceptions of the learning process. This may raise doubts and difficulties, but the introduction of new technologies opens up opportunities for more interactive and engaging learning. It is important to understand that the digitalization of education not only improves access to knowledge but also promotes the development of skills needed in the modern world. Professionals are often convinced that changes in teaching approaches are not required. If traditional teaching methods have existed for centuries, then they are effective. However, with the advent of new generations growing up in the digital age, the situation is beginning to change. Young people, accustomed to using digital media in their daily lives, are striving to integrate these tools into the educational process. This creates a need to adapt teaching methods to modern realities in order to effectively interact with students and improve the quality of education.

Educational Programs Methodologist

You will go through the full cycle of creating an educational product from scratch. Learn to design curricula for online and offline courses. Become a versatile specialist — you can launch your own project or get a job as a methodologist in a large company.

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