Management

Product Manager and Product CEO: Is It Correct to Equate These Roles?

Product Manager and Product CEO: Is It Correct to Equate These Roles?

Course with employment: "Product Manager Profession"

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Elizaveta Bogdanova, entrepreneur and former product manager at Sber and Yandex, shares her experience on how a product manager can effectively perform the functions of a product's CEO. She is the author of the channel "Liza's Whims," ​​where she discusses key aspects of product management and entrepreneurship. In her story, Bogdanova highlights the importance of strategic thinking, leadership, and teamwork to achieve success.

A product manager plays a multifaceted role in a company, inspiring the team, planning strategically, and achieving significant results. It's often said that a product manager is a mini-CEO. However, in practice, this comparison isn't always accurate. Product managers focus on the product, its development, and satisfying customer needs, while a CEO is responsible for the overall strategy and management of the company. Understanding these differences helps to more effectively organize work processes and achieve goals.

What does the phrase "I'm in control" really mean? Is it really necessary to show initiative and take responsibility for product strategy? When does a product manager become a full-fledged "co-pilot" of the company, and when do they simply perform tasks without real authority? It's important to understand the role of a product manager in an organization and recognize how their influence and initiative can impact the success of the product and the company as a whole. An effective product manager must not only oversee processes but also actively participate in strategy development, make decisions, and propose new ideas to maximize the product's potential.

In this article for Skillbox Media's "Management" editorial team, I answer key questions that will be useful for both experienced product managers and newcomers just beginning their journey in this profession. The topics discussed cover the main aspects of the product manager's work, their tasks and tools, which will help better understand the essence of the profession and improve the effectiveness of product management.

  • When a product manager really plays the role of the product's CEO
  • When you shouldn't equate a product manager with a CEO
  • What is actually the product manager's responsibility
  • How not to burn out trying to be a mini-CEO

When a product manager really plays the role of the product's CEO

Comparing a product manager to a CEO is not always correct, but there are cases when such an analogy is justified. In certain situations, a product manager really plays the role of a "mini-CEO" of their product. This happens when they make strategic decisions, manage a team, and are responsible for the product's success in the market. In such cases, a product manager must demonstrate leadership qualities, possess market analysis skills, and understand user needs. These qualities enable them to effectively manage the product's development and promotion, ensuring its competitiveness and success.

A small team or startup often faces unique challenges. A startup can even operate within the framework of a large corporation when developing a product whose value must be proven. In such a setting, the team remains small, resources are scarce, and each member takes on multiple responsibilities. A product manager plays the roles of analyst, strategist, inspirer, and tester, while maintaining their core responsibilities. This multifunctionality allows startups to be flexible and adaptive in a rapidly changing market, which is essential for success.

Company management delegates significant management authority to the product manager. If the product manager makes strategic decisions, participates in the hiring process, and is responsible for critical situations, this indicates that their influence on the organization approaches that of the CEO. This approach promotes more flexible management and allows for rapid adaptation to market changes. Increasing the product manager's authority leads to improved decision-making and increases the overall effectiveness of the team.

The product becomes an integral part of the business, not just a function. When a small part of a larger project develops into an independent product with its own unit economics, budget, and key performance indicators (KPIs), the product manager assumes responsibility for its success and represents the product's interests to stakeholders and investors. In this situation, they can be considered the product's CEO. This circumstance requires them to actively work on shaping the development strategy and defining their role within the company. It is important for the product manager to understand the need to adapt to new conditions and implement effective management methods, which will increase competitiveness and successfully promote the product on the market.

I work at a startup, where I am involved in business development and product promotion. Everything related to the client's interaction with our offer passes through my hands. Therefore, I can rightfully call myself the product's CEO. In this role, I focus on strategic development, marketing, and improving the customer experience, which allows us to effectively market the product and attract new customers.

When it is inappropriate to equate a product manager with a CEO

The product manager role encompasses many different responsibilities, making it difficult to understand when a product manager truly functions as a mini-CEO and when this comparison is inappropriate. Let's consider examples of situations in which such a comparison may be ineffective. It is important to understand that a product manager focuses on product development, interacting with teams, and market analysis, while a CEO makes strategic decisions at the company level. Therefore, a misunderstanding of these roles can lead to ineffective management and difficulties in achieving goals.

A product manager does not make key decisions. A product manager may be assigned responsibility for a product and may have the title "leader" in their job description, but final decisions on strategy, hiring, and budgeting are made by others. In such circumstances, the product manager cannot be considered the product's CEO. Doing so can lead to feelings of inadequacy and lack of fulfillment in their professional work. It is important to understand that the product manager's role is to coordinate and support the team, not to make final strategic decisions.

A product manager is responsible for a specific feature, not for an individual product as a whole. If the product manager's area of ​​responsibility is only a component of a larger system, such as self-checkout at Magnit or a shopping cart in e-commerce, they cannot be called the product's CEO. They play a key role in the system, but do not manage it entirely.

A product manager sometimes assumes responsibilities that have not been delegated to them. This may manifest itself in them taking on tasks for colleagues who are overwhelmed or attempting to solve more complex problems. This approach can be beneficial for career advancement, but without formal delegation of authority, a product manager risks becoming overwhelmed. This can negatively impact their core responsibilities, and ultimately, they may fail to achieve significant results they can be proud of. Properly delineating responsibilities and clear lines of authority are key to the success of a product manager and their team.

Photo: Dima Rudenok / Skillbox Media

If you aspire to become a product manager or are already engaged in this profession, but are experiencing difficulties in defining your responsibilities, in the next section, I'll help you clarify these responsibilities.

What is a Product Manager's Responsibilities and How to Set Boundaries

A product manager has a unique opportunity to influence product creation, but this role also carries the risk of becoming overwhelmed with other people's tasks in an effort to achieve established KPIs. It's important to learn how to set boundaries and manage your own tasks to avoid burnout and maintain effectiveness. Let's look at strategies that will help product managers effectively delegate their responsibilities and focus on key project goals.

In a product manager's daily work, the focus is on three key aspects: understanding user needs, managing the product lifecycle, and collaborating with cross-functional teams. These elements are the foundation of a successful product development strategy. Understanding user needs helps create solutions that truly solve their problems. Effective product lifecycle management allows you to optimize its functionality and implement updates based on feedback. Finally, collaboration with various teams, such as marketing, development, and sales, fosters synergy and ensures the successful promotion of the product to the market. Such practices help product managers achieve goals and create value for the company and users.

  • User research and hypothesis development.
  • Data collection, analysis, and task prioritization.
  • Synchronizing strategy with the development, design, and marketing teams.

A product manager may have a deep understanding of a specific area, for example, user research. This is not a problem if the team has specialists who are capable of handling other aspects of the project. Proper teamwork and role distribution allow you to effectively solve problems and achieve goals, ensuring the harmonious development of the product.

Defining the boundaries of your responsibilities is a key aspect of effective work. This not only prevents you from being distracted by secondary tasks, but also helps the manager more clearly understand the criteria by which you should be evaluated. In order to outline these boundaries, it is recommended to divide responsibilities into three levels. This approach facilitates a clearer distribution of tasks and increases the overall productivity of the team. By establishing clear boundaries, you will be able to focus on the important aspects of your work and achieve your goals.

  • Area of ​​Actual Responsibility. What process are you responsible for? What is expected of you, what results should you achieve?
  • Area of ​​Influence. Which processes and teams depend on you so much that without your participation, work would stall?
  • Aspiration Zone. Where do you want to go? What powers would you like to take control of, but cannot yet?

This structure will allow you to clearly identify the moments when you are truly achieving results, and when your efforts are limited to trying to be helpful. Recognizing this is important not only for self-reflection, but also for your professional growth. If you realize that you are striving for greater influence in the team or company, this is an excellent opportunity to discuss your ambitions with your manager. Gradually expanding your area of ​​responsibility can be an important step towards career development.

How to Avoid Burnout Trying to Be a Mini-CEO: Motivation, Goals, and Growth

There are numerous articles on how to properly define and delineate your role at work. You can discuss this issue with management and HR at numerous meetings, but despite this, many continue to face the same problems. I myself, striving for a promotion, understand this situation perfectly. It is important not only to understand your role but also to be able to adapt it depending on the circumstances and requirements of the company. A proper understanding of your responsibilities and boundaries will help you avoid mistakes and achieve career growth.

When time is always running out, it's helpful to use several effective time management strategies. Optimizing your workflow can significantly increase productivity. It's important to set priorities so you can focus on the most important tasks. Using planners and timers will help you organize your day and avoid procrastination. Breaking large projects into smaller tasks makes them more manageable and less stressful. It's also important to consider the importance of breaks to restore energy and maintain focus. Properly managing your time and resources will not only improve your work but also help you find a balance between your professional and personal life.

  • Set reasonable goals. Sometimes it may seem that the more ambitious your goals, the closer you are to a promotion. No, this is definitely not true. It's not ambition per se that moves you up the ladder, but rather the completion of tasks agreed upon by, for example, your managers or shareholders. This is a lot of work, and it creates the image of a reliable, productive specialist.
  • Connect with those who have already "made it." In many companies, HR creates a space where leaders can share their experiences with those just starting out, for example, through mentoring or short calls. During these meetings, you can ask questions, share your concerns, and receive comprehensive answers. These people will definitely advise you on what to do next.
  • Recognize the impact of your actions and your sphere of influence. Your team is energized, your goals are inspiring and meet the needs of management and clients, and solving emerging problems only strengthens your sense of significance—these are already signs that you are moving in the right direction.

Focus on those areas where your participation can make a significant difference. This approach not only prevents burnout but also makes your contribution more visible and meaningful. By choosing key areas for your influence, you increase the effectiveness of your actions and enhance your performance.

From my experience, I realized that the desire for scale can distract from the main goal. At Sber, I was trying to quickly accomplish a variety of tasks: launching a new product, implementing an internal mobile app, and streamlining the release of a desktop product used by the entire bank. However, this approach distracted me from my focus. Despite the apparent busyness, there were no real results. It's important to understand that to achieve success, you need to focus on priority tasks and consistently complete them. Defining focus and goals by quarter significantly improves work efficiency. It's recommended to select one or two priority areas, set clear objectives, metrics, and deadlines, and then focus on their implementation. Clearly defined work results are much more important than superficial involvement in several projects simultaneously. This approach helps not only increase productivity but also improve the quality of the final results. Focusing on key tasks allows teams to delve deeper into the process, which in turn leads to greater achievements and business growth.

Materials from Skillbox Media may be useful for you.

  • How to become a product manager and do you need an education for this?
  • How a product manager can find a job in the USA: a product manager at an international company shares his tips
  • How a product manager can avoid getting lost at the start of a new company: 9 tips and a useful checklist
  • Management failures: 5 common mistakes of product managers
  • How to track your career growth: 7 tips from HR "Samolet"
  • How to set career goals when the world around you is so unstable

Product Manager Profession

You will learn how to create, promote, and develop profitable products that the audience really needs. You will be able to build strategies, calculate budgets, and manage a team. Build a strong portfolio to launch your career.

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