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Fundamentals of the profession: a practical course in training event managers with zero
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The article was written by Igor Demidov, who is the CEO and one of the founders of the N:OW agency, as well as a partner and co-founder of the Teammate agency. He is also a co-author of the Sales × Marketing program at the Global Event Forum 2025.
Events are one of the most effective tools in the marketing arsenal. They provide direct interaction with the target audience, foster loyalty, strengthen a company's reputation, and drive sales. A 2018 study by EventMarketer magazine found that 85% of consumers are more likely to purchase a brand's products after attending its event. At the same time, according to Bizzabo, 38% of B2B conference organizers struggle to measure the effectiveness of their events.
Of course, there is a chance that the costs of an event will be significant, but the expected impact will not be achieved. Success is directly related to how effectively resources are allocated from the start. In this text for the Skillbox Media Marketing editorial team, I will share the key mistakes that companies make when planning events.
- Incorrect event cost estimation
- Incorrect brief
- Weak team
- Lack of rehearsals and final checks.
- Insufficient deadlines
- Working without a risk list.
Errors in event budget estimation
One of the most common and seemingly obvious mistakes is the assumption that a large event can be held with minimal costs. Of course, the cost of such an event is directly related to its scale, goals, objectives, format and location, as well as the number of participants. As a result, prices can range from several hundred thousand to tens or even hundreds of millions of rubles.
To better understand the situation, I will share average event prices based on my experience. Renting a luxury venue in Moscow, designed for 500-700 people, will cost between 3 and 8 million rubles. Add to this the cost of high-quality production, including lighting, sound, staging, and decorations, which will add another 5 to 10 million rubles. Don't forget about catering, which averages 4,000-10,000 rubles per person, as well as transportation and accommodation for participants. As a result, the total budget for a major event can easily exceed 25-30 million rubles.
The desire to cut corners at any stage often ends in failure: it can lead to poor product quality, dissatisfied guests, and significant time and money spent on fixing even minor issues.
Queues at the entrance and registration are a clear sign of logistical problems. This is usually due to cost-cutting efforts: the reception desk is understaffed, there is no effective electronic system for fast-tracking, or the routes have not been properly designed. The result is a negative first impression that can set the tone for the entire event.
Creating a Brief with Mistakes
About a third of marketing funds are spent ineffectively, which is mainly due to unclear briefs and poor communication. Often, the client has ambitious expectations that do not correspond to the actual budget capabilities. At the same time, the agency guarantees a "flawless result", but in the end, the results are far from what was promised. In this regard, it is crucial to document goals, objectives, and expectations.
A poorly written brief can lead to serious difficulties for the project. A bad brief:
- lacks clearly defined project objectives;
- Target audience characteristics are not specified.
- Expectations regarding the outcome are not clearly defined;
- vague language is used;
- Brand information is missing.
- Contact persons are missing;
- The budget is not specified.
Once you have a brief, it is important to first define what exactly you expect from the project. It is necessary to clarify all the details and gather the necessary materials. Without this preliminary work, even the most experienced contractor will not be able to fulfill your requirements properly.
Effective work with a brief assumes that the debriefing stage involves a comprehensive discussion of the project, which follows the analysis of the initial brief and the signing of the contract. During this stage, the team clarifies details, asks clarifying questions, and records the information in a brief recap - a document reflecting the organizers' understanding of the task, the characteristics of the target audience, and the client's expectations. Once the brief recap is agreed upon and signed, both parties can be confident that they are moving in the same direction.

Weak Team
The desire to save money sometimes leads to the loss of opportunities to collaborate with qualified contractors. When a team or partners lack the necessary experience and expertise, or have not passed the vetting process, the likelihood of event failure increases significantly.
For example, an agency receives a request to organize a sponsorship event at a festival. If the team has no experience with this format, the final implementation may be poor quality and unsuccessful, which will negatively impact both financial performance and reputation.
According to research by analysts at the Moyo project, the Russian events industry faces annual losses of up to 30% of the budget due to the use of inappropriate contractors, insufficient planning, and poor coordination. Therefore, it is crucial not to skimp on such crucial aspects as technical equipment, catering, staff, and decoration. Only an experienced and qualified team can guarantee a high level of project implementation.
Lack of rehearsals and final evaluations
Based on my experience, a significant portion of technical problems can be resolved with simple rehearsals and preliminary testing of equipment before the event. It is crucial to prepare all presentations in advance, conduct a briefing, and organize a rehearsal for the speakers so that everyone clearly understands their tasks, as well as the time and place for their implementation. These seemingly elementary actions are often forgotten.
When the event is intended for a wide audience, attention to detail becomes especially crucial. Careful planning and adherence to the schedule are essential, as well as ensuring the high quality of the production process. It is necessary to think through both the speakers' entrance and their placement on the stage, and organize the lighting so that it does not blind the speakers, while creating an attractive atmosphere for the audience in the hall.
Bloggers, influencers, and other media personalities often share their impressions on social media and discuss events with their followers, making them active participants in shaping a brand's reputation. Therefore, it's essential to analyze the entire participant experience in advance—from their arrival to their exit. It's important to determine who will be greeting guests, whether there will be queues at the entrance, whether there are enough staff, and how clear the event navigation is.
Underestimating the deadline
Project deadlines are often delayed due to bureaucratic procedures and lengthy internal approval processes. Sometimes a project turns out to be more complex than initially anticipated, and new challenges arise as the work progresses. In addition, agencies, as a rule, work with several clients simultaneously, which also affects the postponement of deadlines.

For a successful event, it's important to plan ahead with some time. For example, organizing an event for 500 people typically requires two to four months. While it's possible to achieve this in one month in some cases, it's worth considering the resources and effort required to achieve such a goal.
Forgetting the Risk List
Force majeure situations are always unpredictable, but the ability to respond quickly is crucial. For example, at the Burning Man festival, which takes place in August 2025 in the Black Rock Desert, no one could have imagined that strong winds could destroy a tent camp. Nevertheless, the organizers acted promptly: they asked participants to reinforce their tents, restricted traffic, and temporarily closed entrances and exits, which significantly mitigated potential risks.
To minimize the likelihood of unforeseen circumstances, it's important to prepare a risk list in advance—a document outlining all potential problems. It's important to include such issues as technical malfunctions, artist delays, and screen, sound, or lighting failures during performances. Less obvious hypothetical situations that may also require attention should also be considered.
We experienced a sewage failure the day before an important event designed for over 500 participants. Some areas of the venue were flooded, restrooms were not yet ready for use, and the equipment required urgent inspection. As a result, contractors rushed to complete construction, dry the area, and install the last washbasins just five minutes before guests arrived.
Sometimes you can see Murphy's Law at work. For example, when organizers call a taxi for their guests, a vehicle is unavailable for the CEO. Although this is a rare occurrence, it clearly demonstrates that unforeseen circumstances are sometimes inevitable.
Anything can happen: to contractors, their subcontractors, and so on. That's why it's important to consider all potential risks in advance.

Key aspects of event planning
Events are significant, but highly effective marketing tools. They can not only increase sales in the long term, but also strengthen customer loyalty, while showcasing the brand and integrating it into the audience's perception. The main strength of events lies in deep interaction with the target audience. If you expect the same effectiveness from them as from digital channels, and also try to estimate the cost of each contact, the results can be very disappointing.
Therefore, the key is a clear understanding:
- What are the goals and objectives of the project?
- What target audience do you need;
- What result are you trying to achieve?
It is important to note that over the past two years, event costs have more than doubled across all aspects: from catering to production and employee engagement. This trend shows no sign of stopping. In this regard, the less carefully the project is developed, the higher the likelihood of going over budget.
Skillbox Media articles on events and marketing strategies.
- Organizing an online conference: a step-by-step guide for digital professionals.
- Metaverses in marketing: a fleeting trend or an effective tool?
- Public art: how it is used in the commercial sphere and what impact it has.
- Modern brands must consider many aspects in order to effectively interact with their audience. First of all, it is necessary to understand the needs and preferences of the target group, which requires in-depth analysis and constant monitoring of changes in customer behavior.
One of the key aspects is the use of a variety of communication channels. Social networks, blogs, podcasts, and video platforms provide unique opportunities for creating content that will resonate with users. It is important not only to be present in these channels, but also to adapt messages to the specifics of each platform.
Furthermore, authenticity in communication plays a crucial role. Consumers increasingly value brand authenticity and transparency, so it's important to be open and honest in your messaging. This includes not only marketing campaigns but also responding to customer feedback, criticism, and inquiries.
Finally, audience engagement should be two-way. Brands should not only communicate their ideas but also actively listen to their customers, responding to their opinions and suggestions. This approach helps build trust and loyalty, which in turn can lead to long-term relationships between a brand and its consumers.
- Not causing rejection, but rather, causing admiration: how brands should develop advertising using artificial intelligence so that it brings results and does not cause irritation.
- Current trends in the field of marketing: how artificial intelligence, search engine optimization, video and influencer marketing will develop.
The path to a profession: becoming an event manager from the basics.
You will master the skills of organizing private and corporate events from scratch. You will be able to implement the most daring creative ideas, make money doing what you love, and find interesting people to communicate with.
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